Right of revocation for consumers

The right of withdrawal is only available to consumers in the sense of § 13 BGB (German Civil Code), but not to tradesmen, freelancers or companies in the sense of § 14 BGB.

Right of revocation

You have the right to cancel this contract within fourteen days without giving any reason. The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods.

To exercise your right of withdrawal, you must contact us:

walkingboxes GmbH
Kopenhagener Str. 35-57
13407 Berlin
Germany

Tel: +49 (0)30 405 277 42
info@walkingboxes.de
www.walkingboxes.de

by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision to revoke this contract. You may use the enclosed model withdrawal form for this purpose, which is, however, not mandatory. To comply with the withdrawal period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of the revocation

If you withdraw from this contract, we must refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days of the day on which we received notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us without delay and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. You shall bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to an unnecessary examination of the nature, properties and functionality of the goods.

Exclusion of the right of withdrawal

  • Pursuant to § 312 d para. 4 no. 1 of the German Civil Code (BGB), there is no right of revocation in the case of distance contracts for the delivery of goods that are manufactured according to customer specifications or are clearly tailored to personal needs.
  • For the delivery of newspapers, periodicals or magazines with the exception of subscription contracts.

Premature expiry of the right of withdrawal

The right of withdrawal expires prematurely in the case of contracts for the delivery of sound or video recordings or computer software in a sealed package if the seal has been removed after delivery.

– End of the cancellation policy –

Model cancellation form

If you wish to cancel the contract, please complete this form and return it to:
walkingboxes, Daniel Lorch, Turmstraße 20a, 10559 Berlin, Germany, info@walkingboxes.de

  • I/we ( * ) hereby revoke the contract concluded by me/us ( * ) for the purchase of the following goods ( * )/the provision of the following service ( * )
  • Ordered on ( * )/received on ( * )
  • Name of the consumer(s)
  • Address of the consumer(s)
  • Signature of consumer(s) (only in case of paper communication)
  • Date

________________________________
( * ) Delete where inapplicable

No products in the cart.